Shipping Policy

Shipping Policy – Rockstarr / Freestream Last updated: 11/19/2025 We appreciate your purchase of Freestream Products from Rockstarr. Please review our shipping terms below. Where We Ship We currently ship to: - United States Processing Time - Orders are typically processed within 7–10 business days (Monday–Friday, excluding holidays). - You will receive a confirmation email when your order has been shipped. Shipping Methods and Estimated Delivery Times Estimated delivery times begin after your order has been processed and shipped. - Standard Shipping: approximately 7–10 business days Delivery times are estimates and are not guaranteed. Delays may occur due to carriers, weather, holidays, or events outside our control. Shipping Costs - Shipping costs are calculated at checkout based on your location, order weight, and other order details. - From time to time, we may offer promotions such as free shipping over a certain order amount. Any such promotions will be clearly indicated at checkout. Order Tracking - Once your order ships, you will receive a shipping confirmation email with tracking information (if available). - You can use this information to track your shipment on the carrier’s website. Lost, Stolen, or Damaged Packages If your package appears to be lost, stolen, or arrives damaged: - Contact us at rockstarrincusa@gmail.com within 7 days of the expected delivery date or receipt. - Provide your order number and any relevant details (including photos for damaged items). We will work with you and the carrier in good faith to review the issue. Please note that resolution may be limited by carrier policies and applicable law. Incorrect Shipping Information - Please ensure your shipping address is complete and accurate before submitting your order. - We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply to reship the order. Contact Us If you have any questions about this Shipping Policy, please contact us: Rockstarr – Freestream Support Email: rockstarrincusa@gmail.com Phone: 866-773-2339 Address: 3315 E Russell Rd A4-164, Las Vegas, NV Website: https://www.freestreamstore.com