Refund Policy

Refund and Cancellation Policy – Rockstarr / Freestream Last updated: 11/19/2025 Please read this Refund and Cancellation Policy carefully before making a purchase of Freestream Products from Rockstarr. All Sales Final All sales are final. We do not offer returns, refunds, or exchanges once an order has been placed, except where required by applicable law. Order Review Please carefully review your order, including product selection, quantities, and shipping information, before completing your purchase. By placing an order, you confirm that all information provided is accurate. Defective or Incorrect Items If you receive a defective or incorrect item, please contact us within 7 days of delivery so we can review the issue. While all sales are final, we will work with you in good faith in cases of: - Items that arrive damaged in transit, or - Items that are materially different from what you ordered. To report an issue with your order, contact us at rockstarrincusa@gmail.com with: - Your name - Order number - Description of the issue - Photos of the item and packaging (if applicable) Any remedy (such as replacement, store credit, or other resolution) is at the sole discretion of Rockstarr and may be limited by product availability and applicable law. Order Cancellations Because orders are processed quickly, we are generally unable to cancel orders once they have been submitted. If you contact us immediately after placing an order, we may, at our sole discretion, be able to assist before processing begins, but this is not guaranteed. Contact Us If you have any questions about this Refund and Cancellation Policy, please contact us: Rockstarr – Freestream Support Email: rockstarrincusa@gmail.com Phone: 866-773-2339 Address: 3315 E Russell Rd A4-164, Las Vegas, NV Website: https://www.freestreamstore.com